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Managing a Connection

Click any connector in the list to open it. It has three tabs.

A connector’s detail view with the Overview, Data and Manage tabs

Status, when it last synced, and each stream it provides with a record count. A connector is one of:

Status Meaning
Connected Healthy; syncing on schedule.
Syncing A sync is running now.
Needs attention The last sync failed - usually an expired login. Reconnect from the Manage tab.
Disconnected Syncing stopped; data kept.

A preview of the records in each stream, so you can check the import looks right.

  • Sync now - refresh immediately instead of waiting for the schedule.
  • Reconnect - sign in again if the connection lost its authorisation.
  • Disconnect - stop syncing but keep what has been imported.
  • Remove data - delete everything imported by this connector. Dashboards and answers that relied on it stop working. This cannot be undone.

Disconnecting and removing data need the admin role.